Category Archives: Google

Radio Again Marginalized By New Technology

Two things happened last week that made me realize again that the advantages local radio stations traditionally had in serving their communities are being marginalized by technology. Listeners can get the critical news and information they once could only get from their hometown radio station in a multitude of places and platforms and they’re using… Read More »

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The 2015 Internet Trends Report Is Out! The 2015 Internet Trends Report Is Out!

For someone who studies the Internet, today is the day we borrow the infamous line from Steve Martin in “The Jerk“. It excites me every year with Mary Meeker from Kleiner Perkins Caufield & Byers releases her yearly Internet Trends Report. It may be the very best look at the state of the Internet, and how it… Read More »

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The Internet Never Closes, Why Does Your "Customer Service"?

I had another one of those “slap myself in the forehead” moments this morning, and it reminded me how important customer service is in the age of the always running, worldwide, time zone agnostic Internet. All weekend long, I tried to upload songs to my (now I guess I call it) Google play music library… Read More »

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